HostGator Review

HostGator (HostGator.com) has become one of the better known web hosts in the industry by being themselves. Though nothing they do is completely spectacular or unbelievable, they do what they should do. That is, HostGator actually answers their phones, replies to their emails, responds to live chat requests, doesn’t rip you off, and provides quality hosting. It’s actually quite sad that most hosts can’t seem to get these things right, but it’s great for HostGator as they’ve banked on it and it’s translated into success.

At first glance, HostGator is not too impressive. They have a fairly generic web site, a logo with a fairly lame slogan – “we eat up the competition” (the alligator in the logo is eating the “H”) (sorry HostGator), ordinary copy on their text, an apparent lack of updates on their site, a pretty standard ModernBill setup, cPanel, and basically everything an average web host has.

However, that’s the beauty of HostGator. They don’t have too many bells and whistles, marketing ploys, or anything of the sort. What you see is what you get and it’s that simple. HostGator’s terms of service is pretty standard, as is their order process. Marketing isn’t shoved down your throat at every page and billing is simple. The order process takes about 5 minutes and HostGator accepts both credit cards and PayPal (which is always nice), as well as debit cards.


HostGator Support

HostGator’s phone and chat support was just as good, and when I asked the three standard questions (Do you support mod_rewrite, mod_security, and are your servers Windows or Linux (Linux)) they were answered promptly. I sent those three questions, along with “Do you support PHP5 and Ruby on Rails?” at 5:44 PM on a Monday, and got a response about 10 minutes later that said:

“We support PHP4.4 We support mod_rewrite Our servers on Linux this on our shared server but if you take dedicated server then we installed php5 and mod_security on your server.”

It wasn’t worded too well, but it did answer most of the questions (Ruby on Rails was completely ignored).

HostGator offers some other services such as web design, merchant services, domain registration, SSL certificates (which at $75 each, are overpriced), and script installation. They outline all of their upgrades quite clearly in the Addons section of the Support Center, which is always nice.

The actual HostGator control panel is cPanel. There is absolutely nothing that I can tell that is different than any other standard installation of cPanel. It has the standard mail and database features. Speed was good. Everything worked fine and installation of the scripts I tried worked just fine.

Pros: Good support, easy to contact, competitive pricing, plenty of features with cPanel, straight forward

Cons: Not too many free addons or extra features, no Web 2.0 technology support

Bottomline: HostGator is a solid hosting company that provides excellent support and competitive pricing without too many frills or marketing ploys.

All HostGator hosting planes includes features below,

- Unlimited storage space, unlimited monthly bandwidth
- HostGator 24/7 support, live chat support, toll free phone.
- Host up to 999 unique websites. Free domain name.
- Unlimited email, ftp, subdomain. Unlimited MySQL database.
- Free site transfer, mysql transfer, script transfer. 4500 free web templates.
- Cpanel with fantastico & PHP 5, ecommerce, blog, forum, joomla, drupal.
- HostGator Coupon 20% Off: SNOWMAN or GREEN
- HostGator Reseller Coupon: SNOWMAN
- HostGator Dedicated Server Coupon: SNOWMAN
- HostGator One Cent Hosting Coupon: WORDPRESS
- HostGator Promotion: Special $3.96 per month use coupon codes SNOWMAN or GREEN
- HostGator Discount: Hostgator Discount 20% Off use coupon codes SNOWMAN or GREEN

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